Dispatch
Book, assign and run the day from one board.
- Auto Assign the day's trips to the drivers you have
- Will-calls, on-call cover, facility closing times
- A driver out sick, off their trips in one action
E. SAMPLE
1. Statement
Every trip.Proven.
Dispatch, compliance, a driver app and billing for non-emergency medical transportation, built as one system. Every driver checked before every trip. Every trip on the record, from the pre-trip check to the payment.
2. Status
COMING SOON.
RECRUITING BETA TESTERS NATIONWIDE.
✓License valid for the vehicle49 CFR 391.11
✓Not excluded (OIG / SAM)42 CFR 1001
✓Fit for safety-sensitive work49 CFR 382.501
✓Vehicle inspected, no open defect49 CFR 396.11
✓Broker contract terms metPayer rules
4. Trip No.
TP-20261114-4C19E2
5. Aboard
9:53 AM · GPS
6. Dropped Off
10:12 AM · 6.8 MI
7. Signature
ON FILE
Part 1
Four jobs. One record.
Most transport companies run dispatch in one place, driver files in another and billing in a third. TripProof does all four, so the trip and the proof of it are the same record.
Compliance
Every driver and vehicle file, checked the day of the trip.
- Licenses, driving records, screenings, training
- Federal exclusion lists screened every day
- Federal, state NEMT and broker contract rules
Driver App
The driver's phone records the trip as it happens.
Billing
From a driven trip to money in the bank.
- Priced from your fee schedules
- Broker batches, invoices, online payment
- Short pays and denials tracked until settled
Part 2
A stop is a stop.
When a driver stops being qualified, TripProof does not flash a warning someone can click past. The assignment is refused, the reason is named, and dispatch is told.
Caught the moment it changes
A record read, a screening returned, a license lapsed: every trip that driver holds in the next month is checked again on the spot.
Flagged where dispatch looks
The trips go to the top of the board with the reason, and whoever takes dispatch alerts gets a text.
Driver
Reason
FL DRIVING RECORD DATED 07/25/2026 READ AS DISQUALIFYING: LICENSE SUSPENDED.
Trips Stopped
TUE 8:10 AMWHEELCHAIR · BROKERSTOPPED
TUE 1:45 PMAMBULATORY · PRIVATESTOPPED
THU 9:30 AMWILL-CALL · BROKERSTOPPED
Dispatch Texted
TRIP TP-...4C19E2, PICKUP 8:10 AM ON 11/17, MAY NOT RUN AS ASSIGNED. CHECK DISPATCH.
Part 3
Checked before. Recorded during. Sealed after.
A. Before The Trip
Only a qualified driver, in a vehicle that fits, can be assigned
- Driver and vehicle checked against federal rules, state NEMT programs and the broker's contract.
- Wheelchair trips only go to lift vehicles and trained drivers.
- Pickups outside your hours need someone on call first.
B. During The Trip
The driver's phone writes the record as it happens
- On the way, arrived, aboard and dropped off, each with time and position.
- Waiting time and problems on the road reach the office in the moment.
- The passenger signs at the drop-off, or the driver says why not.
C. After The Trip
One record that answers an audit, and gets you paid
- The route on a map, the full timeline and the rules each check passed under.
- Priced, billed and tracked to payment, with the proof behind every line.
- History is added to, never quietly changed.
Part 4
Beta test TripProof.
We are looking for NEMT companies, anywhere in the country, to run TripProof on real days before it opens to everyone.
What You Get
- Early use of dispatch, compliance, the driver app and billing
- A direct line to the people building it
- Your brokers' rules and your workflow built in
What We Ask
- Run real trips through it and tell us what gets in the way
- A short call every couple of weeks while we test